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Covid-19 Protocols

 

RSC’s COVID-19 Fall/Winter Procedures 

WEDNESDAY NOVEMBER 30 – RSC Update

 Dear RSC Community,

We’re excited to announce that our Winter 1 2021 programs are now live on our website, and we are taking registrations. With the new programs, all Adult Tennis Programs are moving to a 4:1 ratio (1 Instructor for every 4 participants). We hope you spend the Winter with us at RSC, and we can all beat the Winter Blues together!

Click here to register for a Winter 1 Adult Tennis Program.

 

WEDNESDAY NOVEMBER 4 – RSC Update

 Dear RSC Community,

With yesterday’s announcement from the Province, Ottawa will be placed into a “Restrict” (Orange) Phase. This means that RSC we will be able re-open our Fitness Centre, Yoga Studio, League Play, Drop-In Sports, and open Indoor Restaurant & Events.

Please read below for the RSC updates effective Saturday November 7th, 2020.

 

Fitness Centre:

  • Fitness Centre (Weight & Cardio Room) re-open on Monday November 9th
  • You will be able to book your “Drop-In Workout” (60 minutes each) 7-Days in advance online. Click here to book your time slot!
  • MAX capacity in the Fitness Centre will be 4 people for “Drop-In Workout” plus Personal Training session(s).
  • Drop-In Workouts will cost $10 + tax
  • 40 total workout slots available to book per day.
  • 30 minutes between “Drop-In Workouts” is scheduled for cleaning by the RSC Ambassadors to ensure the Fitness Centre is properly cleaned and sanitized for the next group of participants
  • Masks MUST be worn to/from the fitness centre.
  • Masks are encouraged during workouts but not required.
  • Some equipment will be taped off to enforce physical distancing.

Tennis Dome:

  • Tennis Program ratios will remain unchanged from what was advertised during registration, with 4:1 or 6:1 ratios.
  • Nets between courts MUST be kept closed at all times, to keep each play area distinct, with no player cross-over.
  • Masks MUST be worn to/from the court, while preparing to play, and before/after physical activity. This includes the tunnels outside of the dome. Failing to do so will result in loss of court time, without refund.
  • Apply hand sanitizer when entering/exiting the Dome (available at all entry/exits).
  • No spectators are permitted, unless for elder care.

Multi-Sport Dome:

  • Team Sports are allowed as of Saturday November 7th only to our regular league renters (no 1-off renters at this time).
  • Nets between courts MUST be kept closed at all times, to keep each play area distinct, with no player cross-over.
  • Masks MUST be worn to/from the court, while preparing to play, before/after physical activity. This includes the tunnels outside of the dome. Failing to do so will result in loss of court time, without refund.
  • Apply hand sanitizer when entering/exiting the Dome (available at all entry/exits).
  • RSC’s Drop-in Sport Programs will resume, but will require pre-registration.
  • No Spectators are permitted.

Yoga:

  • Mix of classes in our Heated Outdoor Yoga Studio (weather permittingand classes transitioning indoors. All yoga classes will be available on our Virtual Yoga Studio.
  • Use of sanitizer is required before entering the studio space, for both teachers/students
  • Maximum of 9 participants and 1 teacher indoors and maximum of 15 participants and 1 teacher outdoors
  • Masks MUST be worn to/from the RSC Yoga Studio and during the Yoga Practice indoors. Only the Yoga Teacher will be have the option to participate without a mask, to ensure proper sound transfer for virtual class. Outdoors Masks are optional when class starts.

The Bridge Public House (Restaurant):

  • Up to 50 people inside with physical distancing
  • Maximum 4 people per table
  • Must close at 10pm, no alcohol served between 9pm to 9am
  • Events and Reservations welcome
  • Live Music Wednesdays continues Outdoors for a few more weeks, then we will move Indoors when cooler weather comes. Click here to see schedule of musicians.
  • Outdoor options still include:  Fire Pits,  Heated Patios
  • Consider bringing food home with our Take-Out Menu or  “Bridge@Home Food Series” to enjoy easy delicious food in the comfort of your own home.
  • Click here to view menus, make reservations!

 

For more information about our offerings and COVID-19 protocols, click here. If you have any questions, please reach out to our Front Desk Staff at 613-749-6126.

THURSDAY OCTOBER 22 – RSC Update

NOTE FROM RSC’S CEO & FOUNDER, NICKI BRIDGLAND

Dear RSC Community,

This has been a challenging and confusing week for all sport organizations, as we look to find the balance of safe play in “Modified Stage 2” and the well-being of our clients, including their physical and mental health.

Earlier this week we needed to step back, pause and re-assess unclear provincial guidelines to ensure that we were on the right track. Today we have some good news to share with you, following consultations with the Province of Ontario, the Ontario Tennis Association (OTA) and the City of Ottawa. We now have a better understanding of how “Modified Stage 2” applies to RSC activities.

I have been in communication with the City of Ottawa’s Recreation & Culture Department, and have come to understand that private non-City-run sport facilities (such as RSC), are responsible for determining their own interpretation of unclear Provincial regulations. While we often share information and best practices with City facilities, I have been informed that the City only has jurisdiction over their own sport facilities while interpreting unclear provincial guidelines. In the past few days, we have surveyed the Ontario Tennis Association (OTA) and major private tennis clubs in Toronto (who are also in “Modified Stage 2”) regarding their interpretation of the current provincial regulations. Worthy of note, Toronto tennis clubs continue to allow Doubles Tennis Indoors & Outdoors and are offering their regular Indoor Tennis Programs.

Therefore, I have made the following decisions for RSC Tennis & Multi-Sport effective immediately (Thursday, October 22):

Tennis Outdoors:

  • Doubles Tennis is permitted, in addition to Singles Tennis.
  • Everyone MUST maintain 2 meters physical distancing, especially when changing court ends.
  • Masks MUST be worn to/from the court, while preparing to play, and before/after physical activity.
  • Apply hand sanitizer when entering/exiting the Tennis Courts (available at all entry/exits).

Tennis Dome:

  • Doubles Tennis is permitted, in addition to Singles Tennis.
  • Each playing surface (i.e. court) shall be treated as a “room”, and therefore carry with it a maximum of 10 participants plus coaches.
  • Nets between courts MUST be kept closed at all times, to keep each play area distinct, with no player cross-over.
  • Masks MUST be worn to/from the court, while preparing to play, and before/after physical activity.
  • Everyone MUST maintain 2 meters physical distancing, especially when changing court ends.
  • Apply hand sanitizer when entering/exiting the Tennis Courts (available at all entry/exits).
  • Fall 1 Tennis Programs will resume the week of November 2 and complete November 13.
  • Fall 2 Tennis Programs will begin the week of November 16 to December 30 (Monday, Tuesday, Wednesday = full 7 weeks; Thursday and Friday = 5 weeks, with 2 weeks credit applied to your account).

Multi-Sport Dome:

  • Each playing surface (i.e. court) shall be treated as a “room”, and therefore carry with it a maximum of 10 participants plus coaches per court.
  • Nets between courts MUST be kept closed at all times, to keep each play area distinct, with no player cross-over.
  • Masks MUST be worn to/from the court, while preparing to play, before/after physical activity.
  • ONLY Skills & Drills will be permitted, NO games or scrimmages.
  • Everyone MUST maintain 2 meters physical distancing, even during coaching talks.
  • Apply hand sanitizer when entering/exiting the Tennis Courts (available at all entry/exits).
  • Fall 1 Sport Programs will resume the week of October 26 (except Prezdential Basketball, which resumes immediately).
  • Fall 2 Sport Programs will begin as originally scheduled the week of November 2 and complete as originally scheduled December 18.

For more information about our offerings and COVID-19 protocols, click here. If you have any questions, please reach out to our Front Desk Staff at 613-749-6126.

RSC has kept you safe all Summer, and we look forward to continuing to provide you with a safe play space this Fall!

Warmly,

Nicki Bridgland
CEO & Founder
Rideau Sports Centre

MONDAY OCTOBER 19 – RSC Program Update

Dear RSC Tennis Players, Program Participants, Block Bookers

It is with sadness that we are sending you this update.

Based on further conversation with the City of Ottawa, it has been determined that there needs to be a maximum capacity in the dome of 10 people.

As such, effective today until Friday, November 6th for the remaining 28-day period, we will be pausing all Fall I Programs. Our Fall I Program session will be bumped out by the number of weeks paused (i.e. if we pause for 3 weeks, then the end date will be 3 weeks later). We will resume the Fall I Programs as soon as capacity for the dome increases. Fall II Program start-date will be delayed based on this pause. We will be in touch with new start-dates for Fall II Programs once we have an update to share.

During this time period, effective Tuesday October 20 until Friday November 6th, Singles Tennis ONLY will be permitted at RSC indoors and outdoors. You will not be able to play Doubles Tennis during this window of time.

Since demand for tennis in Ottawa is at the highest level ever, we will be opening up more Tennis Court rental availability. Due to the pausing of our Fall I Tennis Programs, prime-time tennis court slots will now be available…which is great news for tennis players in Ottawa.

Click here to book more tennis court time. As a reminder, Summer 2021 Pass Holders will be able to book 8 days in advance. The general public has 7 days advance booking notice.

We look forward to seeing you as we continue through the “Modified” Stage 2.

Thank you for your continued support as we navigate all these changes.

FRIDAY OCTOBER 9 – Impact of New Provincial Restriction Update

New Covid-19 Restrictions: What’s Open, What’s Closed?  

This afternoon we have been in close contact with the City of Ottawa and Ottawa Public Health. Our announcement below is in alignment with the City of Ottawa’s approach.

Sport Facility numbers remain the same with 50 people indoors and 100 people outdoors. That said, there has been some impact on certain areas of our business.

What is Still Open at RSC? 

Tennis: Outdoor and Indoor Tennis Court rentals (including indoor block booking), Tennis Programs (adults and children). Click here!

Yoga: Outdoor yoga classes under our covered heated patio. Click here!
Coming soon Online Yoga Classes.

Fitness: Outdoor Personal Training and Outdoor Fitness Classes. Click here! 

Beach Volleyball: Court rentals. Click here!

Multi-Sport Dome: Court rentals for Skills & Drills sessions and Children’s Programs. Click here!

Restaurant (The Bridge Public House): Outdoor Patio & Bar (Heated and Covered), Fire Pits, Small Events (10 indoor, 25 outdoor), Take-Out Food. Click here!

What is now Closed at RSC?

Indoor Fitness, Indoor Yoga, Indoor Restaurant.

We are fortunate to have 4-acres of space, 2 x 22,000 square foot domes, and heated covered restaurant/yoga/fitness patios to keep you safe you and active this Fall. We kept you safe all summer, and we will keep you safe all Fall/Winter!

Stay tuned for more creative pivots to come…


 

Our 2020//21 season is one of the most challenging seasons we will face as an organization. High demand mixed with appropriate health and safety measures to compensate for the ongoing COVID-19 pandemic will mean attention to detail, proactive measures and dynamic structure which will be adapted based on Provincial guidelines and Ottawa Public Health.

We appreciate everyone’s patience as we put this document together and will be working with clients, user groups and staff to ensure standards are maintained and adjusted where appropriate. 

General Protocols

  • We ask that anyone showing signs and symptoms of COVID-19 to please stay home.
  • While on RSC property, you are responsible to adhere to OPH’s guidelines of 6 feet physical distancing between yourself and others.
  • Masks are mandatory 
    • When in main buildings and general areas
    • While in Tennis and Multi-sport dome (walking to and from your court)
  • RSC has opened only the first floor for bathrooms, and front desk for check-in, questions, as well as purchases (Programs Registrations, Tennis Balls, Alcohol etc…). There will still be 2 Porta-Potties onsite, located in front of the Multi-Sport Dome. We suggest you come dressed to play, as there will be no changerooms.
  • Drinking Water: Please come prepared to your games with your own drinking water.
  • For the time being, RSC will only be accepting Debit or Credit (Mastercard/Visa) payments, NO CASH.
  • Our RSC Ambassadors will be on site to show you how to get to your court. We ask that you adhere to their instructions in order to maximize court transitions.
  • All Staff will be screened on site at the beginning of their shift.

Outdoor/Dome Flow Management

Multi-Sport Dome 

Maximum Occupancy: 50 (including staff, volunteers, and sport participants) 

Air Circulation: We have had our entire facility tested for air quality and the report shows our domes have 100% fresh air cycled in every 1.5 to 3 hours. The fact that it is fresh air cycled in and not recycled air makes this indoor dome facility better than most buildings. 

Cleaning: We are committed to sanitizing the door and other touch-points in the dome at every game rotation. 

  • Masks are MANDATORY when in the dome right up to, and immediately following, the completion of your sport. This includes outside the dome in any covered space such as walkways or tents. 
  • Masks are strongly encouraged, but not mandatory when taking part in an activity.
  • Hand sanitizing stations will be stocked and available at the outer entrance of the dome, as well as the exit before leaving. Sanitizing hands is mandatory for both entering and exiting the dome. 
  • We ask that the flow of traffic moves in a counter-clockwise direction to reach your respective court and when exiting the dome. 
  • Only one person is permitted per section of the rotating door at a time. 
  • We ask that you do not arrive more than 10-minutes before your time (to prevent overcrowding) of play and no less than 2 minutes before your game (to prevent late arrivals)
  • Maintain 6ft distancing when possible when you enter or exit the dome. We ask that you respect this distancing when participating in your activity
  • RSC will be sanitizing touch-points in the dome as well as the door at every game-rotation.
  • Please limit the amount of personal belongings as the change rooms and lockers continue to be closed. 
  • Boots and jackets will be stored next to the court you are playing on. Please keep wet boots along the carpeted areas or along the blue tiles. 

Tennis Dome

Maximum Occupancy: 30 (including staff, volunteers, and sport participants) 

Air Circulation: We have had our entire facility tested for air quality and the report shows our domes have 100% fresh air cycled in every 1.5 to 3 hours. The fact that it is fresh air cycled in and not recycled air makes this indoor dome facility better than most buildings. 

Cleaning: We are committed to sanitizing the door and other touch-points in the dome at every game rotation. 

  • Masks are MANDATORY when in the dome right up to, and immediately following, the completion of your sport. This includes outside the dome in any covered space such as walkways or tents. 
  • Masks are strongly encouraged, but not mandatory when taking part in an activity.
  • Hand sanitizing stations will be stocked and available at the outer entrance of the dome, as well as the exit before leaving. Sanitizing hands is mandatory for both entering and exiting the dome. 
  • We ask that you do not arrive more than 10-minutes before your time (to prevent overcrowding) of play and no less than 2 minutes before your game (to prevent late arrivals)
  • Maintain 6ft distancing when possible when you enter or exit the dome. We ask that you respect this distancing when participating in your activity. 
  • RSC will be sanitizing touch-points in the dome as well as the door at every game-rotation.
  • A buzzer system will signal 5-minutes before the hour. This time is meant for transitioning, so please begin packing up and leaving the dome when this buzzer sounds.
  • All courts must be vacated before the next groups can enter the dome.
  • A maximum of 4 people are permitted in the airlock at at a time (masks must be worn)
  • Please limit the amount of personal belongings as the change rooms and lockers continue to be closed. 
  • Boot trays will be provided to each participant to place their wet footwear. This is meant to not track the moisture into the dome. Please keep your wet footwear on the tray until you leave. These boot trays will be available upon entry to the dome and will be sanitized between uses. 
  • Tennis nets must be kept closed to prevent balls and players crossing onto neighbouring courts.

Beach Volleyball Protocols

  • Booking times will last for 55 minutes to allow for appropriate physical distancing when transitioning groups.
  • Each group will need to bring their own ball.
  • We ask that the “Booking Lead” arrives 10 minutes before the booked time and ONLY that person checks in at the desk to reduce traffic.
  • Please wait outside the gate for our RSC Ambassador to provide access to your court.

Ball Hockey Protocols

  • Bookings of no more than 15 players are permitted.
  • Players are responsible to remain 6 feet apart at all times.
  • Booking times will be 55 minutes to allow for proper transitioning of groups
  • Groups are expected to bring their own balls and equipment
  • Check in: We ask that the “Booking Lead’ arrives 10 minutes before the booked time and ONLY that person check in at the desk to reduce traffic.

 

Yoga Protocols

  • Outdoor classes only
  • 10 Max in a class. 9 Participants + 1 Instructor
  • Participants MUST pre-register online via Mindbody
  • Check in: Check in at with an RSC ambassador or visit the front desk before heading up to your class. An RSC ambassador will walk you up to the class.

 

 

 

 

Contact us for bookings or information on RSC activities and services

If you wish to book a court, join a program or get involved, get in touch!

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